Assistance

From consultation to delivery, from rental to 24/7 support: a complete ecosystem of services designed for those who can't afford downtime. Because your work doesn't stop, and neither does our support.

Discover how we support you
01 — Consulting

Your project, our experience.

There is no one-size-fits-all solution. Every situation has different volumes, territories, and timelines. Our technical team analyzes your operational needs to design the ideal collection system: from choosing the right equipment to configuring the fleet, to optimizing routes.

Tailored operational analysis
Dedicated technical configuration
Full fleet design

Find out what you need

50.000 inhabitants

Talk to a consultant
03 — Support

Has your vehicle stopped? We are already on the move.

Direct, rapid, and effective technical support. Not a call center, but our technicians. Because every hour of downtime is a cost you can avoid.

Report

Fill out the support form, attaching photos of the owner's manual and the problem. Alternatively, call the Toll-Free Number 800-027777.

Rapid diagnosis

Our technical office will analyze the report and contact you within 4 business hours with a diagnosis and a plan of action.

Intervention

Direct on-site intervention or sending a replacement part from our warehouse. We manage everything to minimize vehicle downtime.

Restart

Your vehicle is back in service. We will document the work and update the maintenance history to prevent future downtime.

1

Report

Fill out the support form, attaching photos of the booklet and the problem.

2

Rapid diagnosis

Our technical office will analyze the report and contact you back within 4 business hours.

3

Intervention

Direct intervention or sending a replacement from our warehouse.

4

Restart

Your vehicle is back in operation. Let's document the intervention.

Open a support request

Please fill out the form below. Our technical office will receive your report and will contact you as soon as possible.

Go to the Support Form ↓

Open a ticket

Our technical office will receive your request directly. Attach photos of the booklet and the problem to speed up the diagnosis.

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Upload booklet photo

JPG or PNG · max 8MB

See file

Upload photo problem

JPG or PNG · max 8MB

See file

Or call our toll-free number directly:

800 - 02 77 77