You are here: Eco Service S.p.A.
You are here: Eco Service S.p.A.
The Eco Service S.p.A. service department receives reports on its bodies, names the authorised workshop and follows the case until it is closed. Spare parts are genuine, even out of warranty.
Call toll-free 800-027777, write to info@ecoservicespa.com or fill in the form at the bottom of this page.
Eco Service S.p.A. needs the body serial number, the number plate, a description of the defect and the working hours of the equipment. The serial number is on the identification plate, the warranty certificate and the maintenance log.
A warranty claim requires the warranty certificate and the up-to-date maintenance log.
The service department names the authorised workshop and follows the case until it is closed.
If the defect affects safety, stop using the equipment immediately.
On Eco Service equipment, repairs use genuine Eco Service spare parts or parts specified by Eco Service S.p.A., in particular for cylinders, flexible hoses, valves, sensors, limit switches, push buttons and safety devices. A non-genuine part may not ensure the same performance and safety, voids the warranty and may invalidate the CE conformity of the equipment.
Eco Service S.p.A. runs its service from the Minturno (LT) plant. The toll-free number and the address info@ecoservicespa.com lead to the service department, which names the authorised workshop.
Authorised workshops carry out periodic checks, overhauls and work as needed, and enter every job in the maintenance log.
Work on the vehicle electrical system and on high-voltage components is reserved for PES, PAV or PEI qualified personnel under the CEI 11-27 standard, from the Eco Service service network. Service for eKò vehicles on the eKò website
Enter the body serial number, shown on the warranty certificate and the maintenance log, and describe the defect: the Eco Service S.p.A. service department gets back to you as soon as possible.
In the message, add the number plate and the working hours of the equipment.
To attach photos of the fault, send them to info@ecoservicespa.com quoting the serial number.
